Location: Hybrid or Remote from Barcelona
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About IFCO:
IFCO is a global leader in reusable packaging solutions, committed to sustainable and efficient supply chain management. With operations in over 25 countries, IFCO provides innovative and eco-friendly solutions to leading retailers and growers worldwide. Our focus is on delivering high-quality, reliable, and cost-effective systems that help reduce food waste, carbon emissions, and operational costs.
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Purpose
The Business Analyst is responsible for analyzing business processes, identifying opportunities for improvement, and developing solutions to enhance operational efficiency and effectiveness. This role involves collaborating with cross-functional teams to ensure alignment between business needs and technological solutions within the logistics industry.
Key Responsibilities
- Business Process Analysis: Conduct thorough analysis of business processes and workflows to identify inefficiencies, bottlenecks, and areas for improvement.
- Requirements Gathering and Documentation: Collaborate with stakeholders to gather and document business requirements, ensuring clarity and alignment with business objectives.
- Solution Development: Develop and propose innovative solutions to address business challenges, leveraging technology and best practices to enhance operational efficiency.
- Stakeholder Collaboration: Work closely with cross-functional teams, including IT, engineering, and operations, to ensure successful implementation of solutions and alignment with business goals.
- Data Analysis and Reporting: Analyze data to provide insights and support decision-making, developing reports and dashboards to track key performance indicators (KPIs) and business metrics.
- Continuous Improvement: Identify and implement continuous improvement initiatives to enhance business processes, increase efficiency, and drive operational excellence.
- Training and Support: Provide training and support to end-users to ensure effective adoption and utilization of new systems and processes.
Skills & Experience
- Proven experience in business analysis within a tech organization, preferably in the logistics industry.
- Extensive experience in conducting business process analysis and developing improvement initiatives.
- Hands-on experience with data analysis tools and techniques, including proficiency in SQL and data visualization tools (e.g., Tableau, Power BI).
- Demonstrated ability to gather and document business requirements accurately and effectively.
- Experience in collaborating with cross-functional teams to deliver successful business solutions.
- Strong background in developing and implementing process improvement initiatives.
- Proven track record in providing training and support to end-users for new systems and processes.
- Familiarity with logistics and supply chain operations is highly desirable.
- Fluency in English is required. Knowledge of additional languages like German, Spanish, or French is beneficial.
Benefits
- An area of responsibility with the opportunity to contribute within a sustainable and crisis-proof industry.
- Appreciative and respectful interactions within an international team (attested by our employees).
- 30 calendar days holiday plus paid bank holidays.
- Flat hierarchies and short decision paths.
- Flexible working models: hybrid work and 2 weeks workation / year based on internal policy.
- Extensive training opportunities with unlimited LinkedIn Learning.